Homeowners

ADVANTAGES TO HOMEOWNERS

Matrix Association Management believes that members of our client associations deserve a highly trained staff using cutting edge technology and effective communication. Whether you are a Homeowner or a Condominium Owner, we know that your community is made up of individual residents that depend on Matrix to support safety, maintain property values, and promote community engagement. Superior customer service is our primary purpose and we strive to enhance the benefits of living in an association for each resident. We achieve this goal using the following strategies:

• Matrix has adopted technological tools that allow homeowners real time access to their records
• Communications tools such as newsletter that assist in building stronger connections among homeowners, board members and management
• Homeowners can make service requests online 24/7
• Our tools also give Association Board Members full transparency into association business
• Matrix provides free annual training programs on a variety of topics to our board members and residents
• We negotiate special discounts of 15% to 25% on goods and services that are exclusively available to our homeowners
• Matrix promotes “green” technologies and conservation within our portfolio of communities that benefit the community environment and save money

Matrix Certified Quality Vendors

All Matrix certified vendors meet certain standards. These include but are not limited to:

• Insurance coverage that is consistent with industry best practices and indemnifies the association
• Verified appropriate licensing
• The highest standards of excellence. We hold our vendors accountable to a level of excellence we would expect for our own homes. You can count on it!